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| 1 |  |  to known or suspected cases of sexually transmissible  | 
| 2 |  |  disease or any information the disclosure of which is  | 
| 3 |  |  restricted under the Illinois Sexually Transmissible  | 
| 4 |  |  Disease Control Act. | 
| 5 |  |   (e) Information the disclosure of which is exempted  | 
| 6 |  |  under Section 30 of the Radon Industry Licensing Act. | 
| 7 |  |   (f) Firm performance evaluations under Section 55 of  | 
| 8 |  |  the Architectural, Engineering, and Land Surveying  | 
| 9 |  |  Qualifications Based Selection Act. | 
| 10 |  |   (g) Information the disclosure of which is restricted  | 
| 11 |  |  and exempted under Section 50 of the Illinois Prepaid  | 
| 12 |  |  Tuition Act. | 
| 13 |  |   (h) Information the disclosure of which is exempted  | 
| 14 |  |  under the State Officials and Employees Ethics Act, and  | 
| 15 |  |  records of any lawfully created State or local inspector  | 
| 16 |  |  general's office that would be exempt if created or  | 
| 17 |  |  obtained by an Executive Inspector General's office under  | 
| 18 |  |  that Act. | 
| 19 |  |   (i) Information contained in a local emergency energy  | 
| 20 |  |  plan submitted to a municipality in accordance with a local  | 
| 21 |  |  emergency energy plan ordinance that is adopted under  | 
| 22 |  |  Section 11-21.5-5 of the Illinois Municipal Code. | 
| 23 |  |   (j) Information and data concerning the distribution  | 
| 24 |  |  of surcharge moneys collected and remitted by wireless  | 
| 25 |  |  carriers under the Wireless Emergency Telephone Safety  | 
| 26 |  |  Act. | 
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| 1 |  |   (k) Law enforcement officer identification information  | 
| 2 |  |  or driver identification information compiled by a law  | 
| 3 |  |  enforcement agency or the Department of Transportation  | 
| 4 |  |  under Section 11-212 of the Illinois Vehicle Code. | 
| 5 |  |   (l) Records and information provided to a residential  | 
| 6 |  |  health care facility resident sexual assault and death  | 
| 7 |  |  review team or the Executive Council under the Abuse  | 
| 8 |  |  Prevention Review Team Act. | 
| 9 |  |   (m) Information provided to the predatory lending  | 
| 10 |  |  database created pursuant to Article 3 of the Residential  | 
| 11 |  |  Real Property Disclosure Act, except to the extent  | 
| 12 |  |  authorized under that Article. | 
| 13 |  |   (n) Defense budgets and petitions for certification of  | 
| 14 |  |  compensation and expenses for court appointed trial  | 
| 15 |  |  counsel as provided under Sections 10 and 15 of the Capital  | 
| 16 |  |  Crimes Litigation Act. This subsection (n) shall apply  | 
| 17 |  |  until the conclusion of the trial of the case, even if the  | 
| 18 |  |  prosecution chooses not to pursue the death penalty prior  | 
| 19 |  |  to trial or sentencing. | 
| 20 |  |   (o) Information that is prohibited from being  | 
| 21 |  |  disclosed under Section 4 of the Illinois Health and  | 
| 22 |  |  Hazardous Substances Registry Act. | 
| 23 |  |   (p) Security portions of system safety program plans,  | 
| 24 |  |  investigation reports, surveys, schedules, lists, data, or  | 
| 25 |  |  information compiled, collected, or prepared by or for the  | 
| 26 |  |  Regional Transportation Authority under Section 2.11 of  | 
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| 1 |  |  the Regional Transportation Authority Act or the St. Clair  | 
| 2 |  |  County Transit District under the Bi-State Transit Safety  | 
| 3 |  |  Act.  | 
| 4 |  |   (q) Information prohibited from being disclosed by the  | 
| 5 |  |  Personnel Records Review Act.  | 
| 6 |  |   (r) Information prohibited from being disclosed by the  | 
| 7 |  |  Illinois School Student Records Act.  | 
| 8 |  |   (s) Information the disclosure of which is restricted  | 
| 9 |  |  under Section 5-108 of the Public Utilities Act. 
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| 10 |  |   (t) All identified or deidentified health information  | 
| 11 |  |  in the form of health data or medical records contained in,  | 
| 12 |  |  stored in, submitted to, transferred by, or released from  | 
| 13 |  |  the Illinois Health Information Exchange, and identified  | 
| 14 |  |  or deidentified health information in the form of health  | 
| 15 |  |  data and medical records of the Illinois Health Information  | 
| 16 |  |  Exchange in the possession of the Illinois Health  | 
| 17 |  |  Information Exchange Authority due to its administration  | 
| 18 |  |  of the Illinois Health Information Exchange. The terms  | 
| 19 |  |  "identified" and "deidentified" shall be given the same  | 
| 20 |  |  meaning as in the Health Insurance Portability and  | 
| 21 |  |  Accountability and Portability Act of 1996, Public Law  | 
| 22 |  |  104-191, or any subsequent amendments thereto, and any  | 
| 23 |  |  regulations promulgated thereunder.  | 
| 24 |  |   (u) Records and information provided to an independent  | 
| 25 |  |  team of experts under Brian's Law.  | 
| 26 |  |   (v) Names and information of people who have applied  | 
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| 1 |  |  for or received Firearm Owner's Identification Cards under  | 
| 2 |  |  the Firearm Owners Identification Card Act or applied for  | 
| 3 |  |  or received a concealed carry license under the Firearm  | 
| 4 |  |  Concealed Carry Act, unless otherwise authorized by the  | 
| 5 |  |  Firearm Concealed Carry Act; and databases under the  | 
| 6 |  |  Firearm Concealed Carry Act, records of the Concealed Carry  | 
| 7 |  |  Licensing Review Board under the Firearm Concealed Carry  | 
| 8 |  |  Act, and law enforcement agency objections under the  | 
| 9 |  |  Firearm Concealed Carry Act.  | 
| 10 |  |   (w) Personally identifiable information which is  | 
| 11 |  |  exempted from disclosure under subsection (g) of Section  | 
| 12 |  |  19.1 of the Toll Highway Act. | 
| 13 |  |   (x) Information which is exempted from disclosure  | 
| 14 |  |  under Section 5-1014.3 of the Counties Code or Section  | 
| 15 |  |  8-11-21 of the Illinois Municipal Code.  | 
| 16 |  |   (y) Confidential information under the Adult  | 
| 17 |  |  Protective Services Act and its predecessor enabling  | 
| 18 |  |  statute, the Elder Abuse and Neglect Act, including  | 
| 19 |  |  information about the identity and administrative finding  | 
| 20 |  |  against any caregiver of a verified and substantiated  | 
| 21 |  |  decision of abuse, neglect, or financial exploitation of an  | 
| 22 |  |  eligible adult maintained in the Registry established  | 
| 23 |  |  under Section 7.5 of the Adult Protective Services Act.  | 
| 24 |  |   (z) Records and information provided to a fatality  | 
| 25 |  |  review team or the Illinois Fatality Review Team Advisory  | 
| 26 |  |  Council under Section 15 of the Adult Protective Services  | 
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| 1 |  |  Act.  | 
| 2 |  |   (aa) Information which is exempted from disclosure  | 
| 3 |  |  under Section 2.37 of the Wildlife Code.  | 
| 4 |  |   (bb) Information which is or was prohibited from  | 
| 5 |  |  disclosure by the Juvenile Court Act of 1987.  | 
| 6 |  |   (cc) (bb) Recordings made under the Law Enforcement  | 
| 7 |  |  Officer-Worn Body Camera Act, except to the extent  | 
| 8 |  |  authorized under that Act. | 
| 9 |  |   (dd) Information that is prohibited from being  | 
| 10 |  |  disclosed under Section 45 of the Condominium and Common  | 
| 11 |  |  Interest Community Ombudsperson Act.  | 
| 12 |  | (Source: P.A. 98-49, eff. 7-1-13; 98-63, eff. 7-9-13; 98-756,  | 
| 13 |  | eff. 7-16-14; 98-1039, eff. 8-25-14; 98-1045, eff. 8-25-14;  | 
| 14 |  | 99-78, eff. 7-20-15; 99-298, eff. 8-6-15; 99-352, eff. 1-1-16;  | 
| 15 |  | revised 10-14-15.)
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| 16 |  |  Section 10. The Common Interest Community Association Act  | 
| 17 |  | is amended by changing Section 1-90 as follows:
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| 18 |  |  (765 ILCS 160/1-90) | 
| 19 |  |  (This Section may contain text from a Public Act with a  | 
| 20 |  | delayed effective date) | 
| 21 |  |  (Section scheduled to be repealed on July 1, 2021) | 
| 22 |  |  Sec. 1-90. Compliance with the Condominium and Common  | 
| 23 |  | Interest Community Ombudsperson Act. Every common interest  | 
| 24 |  | community association, except for those exempt from this Act  | 
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| 1 |  | under Section 1-75, must comply with the Condominium and  | 
| 2 |  | Community Interest Community Ombudsperson Act and is subject to  | 
| 3 |  | all provisions of the Condominium and Community Interest  | 
| 4 |  | Community Ombudsperson Act. This Section is repealed July 1,  | 
| 5 |  | 2022 2021.
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| 6 |  | (Source: P.A. 98-1135, eff. 7-1-16.)
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| 7 |  |  Section 15. The Condominium Property Act is amended by  | 
| 8 |  | changing Section 35 as follows:
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| 9 |  |  (765 ILCS 605/35) | 
| 10 |  |  (This Section may contain text from a Public Act with a  | 
| 11 |  | delayed effective date) | 
| 12 |  |  (Section scheduled to be repealed on July 1, 2021) | 
| 13 |  |  Sec. 35. Compliance with the Condominium and Common  | 
| 14 |  | Interest Community Ombudsperson Act. Every unit owners'  | 
| 15 |  | association must comply with the Condominium and Common  | 
| 16 |  | Interest Community Ombudsperson Act and is subject to all  | 
| 17 |  | provisions of the Condominium and Common Interest Community  | 
| 18 |  | Ombudsperson Act. This Section is repealed July 1, 2022 2021.
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| 19 |  | (Source: P.A. 98-1135, eff. 7-1-16.)
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| 20 |  |  Section 20. The Condominium and Common Interest Community  | 
| 21 |  | Ombudsperson Act is amended by changing the title of the Act  | 
| 22 |  | and Sections 15, 20, 25, 30, 35, 40, 45, 50, 60, 70, and 999 as  | 
| 23 |  | follows:
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| 1 |  |  (765 ILCS 615/Act title)  | 
| 2 |  | An Act concerning condominium and common interest  | 
| 3 |  | community property.
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| 4 |  |  (765 ILCS 615/15) | 
| 5 |  |  (This Section may contain text from a Public Act with a  | 
| 6 |  | delayed effective date)
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| 7 |  |  (Section scheduled to be repealed on July 1, 2021) | 
| 8 |  |  Sec. 15. Definitions. As used in this Act:
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| 9 |  |  "Association" means a condominium association or common  | 
| 10 |  | interest community association as defined in this Act.
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| 11 |  |  "Board of managers" or "board of directors" means:
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| 12 |  |   (1) a common interest community association's board of  | 
| 13 |  |  managers or board of directors, whichever is applicable; or
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| 14 |  |   (2) a condominium association's board of managers or  | 
| 15 |  |  board of or directors, whichever is applicable.
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| 16 |  |  "Common interest community" means a property governed by  | 
| 17 |  | the Common Interest Community Association Act.
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| 18 |  |  "Common interest community association" has the meaning  | 
| 19 |  | ascribed to it in Section 1-5 of the Common Interest Community  | 
| 20 |  | Association Act.
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| 21 |  |  "Condominium" means a property governed by the Condominium  | 
| 22 |  | Property Act.
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| 23 |  |  "Condominium association" means an association in which  | 
| 24 |  | membership is a condition of ownership or shareholder interest  | 
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| 1 |  | of a unit in a condominium, cooperative, townhouse, villa, or  | 
| 2 |  | other residential unit which is part of a residential  | 
| 3 |  | development plan and that is authorized to impose an  | 
| 4 |  | assessment, rents, or other costs that may become a lien on the  | 
| 5 |  | unit or lot, and includes a unit owners' association as defined  | 
| 6 |  | in subsection (o) of Section 2 of the Condominium Property Act  | 
| 7 |  | or and a master association as defined in subsection (u) of  | 
| 8 |  | Section 2 of the Condominium Property Act.
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| 9 |  |  "Declaration" has the meaning ascribed to it in:
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| 10 |  |   (1) Section 1-5 of the Common Interest Community  | 
| 11 |  |  Association Act; or
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| 12 |  |   (2) Section 2 of the Condominium Property Act.
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| 13 |  |  "Department" means the Department of Financial and  | 
| 14 |  | Professional Regulation.
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| 15 |  |  "Director" means the Director of the Division of Real  | 
| 16 |  | Estate Professional Regulation.
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| 17 |  |  "Division" means the Division of Real Estate Professional  | 
| 18 |  | Regulation within the Department of Financial and Professional  | 
| 19 |  | Regulation.
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| 20 |  |  "Office" means the Office of the Condominium and Common  | 
| 21 |  | Interest Community Ombudsperson established under Section 20  | 
| 22 |  | of this Act.
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| 23 |  |  "Ombudsperson" means the Condominium and Common Interest  | 
| 24 |  | Community Ombudsperson named employed under Section 20 of this  | 
| 25 |  | Act.
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| 26 |  |  "Person" includes a natural person, firm, association,  | 
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| 1 |  | organization, partnership, business trust, corporation,  | 
| 2 |  | limited liability company, or public entity.
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| 3 |  |  "Secretary" means the Secretary of the Department of  | 
| 4 |  | Financial and Professional Regulation.
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| 5 |  |  "Unit" means a part of the condominium property or common  | 
| 6 |  | interest community property designed and intended for any type  | 
| 7 |  | of independent use.
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| 8 |  |  "Unit owner" has the meaning ascribed to it in:  | 
| 9 |  |   (1) subsection (g) of Section 2 of the Condominium  | 
| 10 |  |  Property Act; or | 
| 11 |  |   (2) Section 1-5 of the Common Interest Community  | 
| 12 |  |  Association Act.
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| 13 |  | (Source: P.A. 98-1135, eff. 7-1-16.)
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| 14 |  |  (765 ILCS 615/20) | 
| 15 |  |  (This Section may contain text from a Public Act with a  | 
| 16 |  | delayed effective date)
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| 17 |  |  (Section scheduled to be repealed on July 1, 2021) | 
| 18 |  |  Sec. 20. Office of the Condominium and Common Interest  | 
| 19 |  | Community Ombudsperson.
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| 20 |  |  (a) There is created in the Division of Real Estate  | 
| 21 |  | Professional Regulation within the Department of Financial and  | 
| 22 |  | Professional Regulation, under the supervision and control of  | 
| 23 |  | the Secretary, the Office of the Condominium and Common  | 
| 24 |  | Interest Community Ombudsperson.
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| 25 |  |  (b) The Department shall name employ an Ombudsperson and  | 
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| 1 |  | other persons as necessary to discharge the requirements of  | 
| 2 |  | this Act. The Ombudsperson shall have the powers delegated to  | 
| 3 |  | him or her by the Department, in addition to the powers set  | 
| 4 |  | forth in this Act.
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| 5 |  |  (c) Neither the Ombudsperson nor the Department shall have  | 
| 6 |  | any authority to consider matters that may constitute grounds  | 
| 7 |  | for charges or complaints under the Illinois Human Rights Act  | 
| 8 |  | or that are properly brought before the Department of Human  | 
| 9 |  | Rights or the Illinois Human Rights Commission.  | 
| 10 |  |  (d) (c) Information and advice provided by the Ombudsperson  | 
| 11 |  | has no binding legal effect and is not subject to the  | 
| 12 |  | rulemaking provisions of the Illinois Administrative Procedure  | 
| 13 |  | Act.
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| 14 |  | (Source: P.A. 98-1135, eff. 7-1-16.)
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| 15 |  |  (765 ILCS 615/25) | 
| 16 |  |  (This Section may contain text from a Public Act with a  | 
| 17 |  | delayed effective date)
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| 18 |  |  (Section scheduled to be repealed on July 1, 2021) | 
| 19 |  |  Sec. 25. Training and education.
 On or before July 1, 2017  | 
| 20 |  | 2018, the Ombudsperson shall offer training, outreach, and  | 
| 21 |  | educational materials, and may arrange for the offering of  | 
| 22 |  | courses to unit owners, associations, boards of managers, and  | 
| 23 |  | boards of directors in subjects relevant to: (i) the operation  | 
| 24 |  | and management of condominiums and common interest  | 
| 25 |  | communities; and (ii) the Condominium Property Act and the  | 
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| 1 |  | Common Interest Community Association Act.
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| 2 |  | (Source: P.A. 98-1135, eff. 7-1-16.)
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| 3 |  |  (765 ILCS 615/30) | 
| 4 |  |  (This Section may contain text from a Public Act with a  | 
| 5 |  | delayed effective date)
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| 6 |  |  (Section scheduled to be repealed on July 1, 2021) | 
| 7 |  |  Sec. 30. Website; toll-free number.
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| 8 |  |  (a) The Office shall maintain on the Department's website  | 
| 9 |  | the following information:
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| 10 |  |   (1) the text of this Act, the Condominium Property Act,  | 
| 11 |  |  the Common Community Interest Community Association Act,  | 
| 12 |  |  and any other statute, administrative rule, or regulation  | 
| 13 |  |  that the Ombudsperson determines is relevant to the  | 
| 14 |  |  operation and management of a condominium association or  | 
| 15 |  |  common interest community association;
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| 16 |  |   (2) information concerning non-judicial nonjudicial  | 
| 17 |  |  resolution of disputes that may arise within a condominium  | 
| 18 |  |  or common interest community, including, but not limited  | 
| 19 |  |  to, alternative dispute resolution programs and contacts  | 
| 20 |  |  for locally-available dispute resolution programs;
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| 21 |  |   (3) a description of the services provided by the  | 
| 22 |  |  Ombudsperson and information on how to contact the  | 
| 23 |  |  Ombudsperson for assistance; and
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| 24 |  |   (4) any other information that the Ombudsperson  | 
| 25 |  |  determines is useful to unit owners, associations, boards  | 
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| 1 |  |  of managers, and boards of directors.
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| 2 |  |  (b) The Office may make available during regular business  | 
| 3 |  | hours a statewide toll-free telephone number to provide  | 
| 4 |  | information and resources on matters relating to condominium  | 
| 5 |  | property and common interest community property The Office  | 
| 6 |  | shall make the information described in subsection (a) of this  | 
| 7 |  | Section available in printed form.
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| 8 |  | (Source: P.A. 98-1135, eff. 7-1-16.)
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| 9 |  |  (765 ILCS 615/35) | 
| 10 |  |  (This Section may contain text from a Public Act with a  | 
| 11 |  | delayed effective date)
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| 12 |  |  (Section scheduled to be repealed on July 1, 2021) | 
| 13 |  |  Sec. 35. Written policy for resolving complaints.
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| 14 |  |  (a) Each association, except for those outlined in  | 
| 15 |  | subsection (d) Section (b) of this Section, shall adopt a  | 
| 16 |  | written policy for resolving complaints made by unit owners.  | 
| 17 |  | The association shall make the policy available to all unit  | 
| 18 |  | owners upon request. The policy must include:
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| 19 |  |   (1) a sample form on which a unit owner may make a  | 
| 20 |  |  complaint to the association;
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| 21 |  |   (2) a description of the process by which complaints  | 
| 22 |  |  shall be delivered to the association;
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| 23 |  |   (3) the association's timeline and manner of making  | 
| 24 |  |  final determinations in response to a unit owner's  | 
| 25 |  |  complaint; and  | 
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| 1 |  |   (4) a requirement that the final determination made by  | 
| 2 |  |  the association in response to a unit owner's complaint be: | 
| 3 |  |    (i) made in writing;
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| 4 |  |    (ii) made within 180 days a reasonable time after  | 
| 5 |  |  the association received the unit owner's original  | 
| 6 |  |  complaint; and
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| 7 |  |    (iii) marked clearly and conspicuously as "final".
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| 8 |  |  (b) Common interest community associations exempt from the  | 
| 9 |  | Common Interest Community Association Act are not required to  | 
| 10 |  | have a written policy for resolving complaints. | 
| 11 |  |  (c) No later than January 1, 2019 180 days after the  | 
| 12 |  | effective date of this Act, associations existing on the  | 
| 13 |  | effective date of this Act, except for those identified in  | 
| 14 |  | subsection (b) of this Section, must establish and adopt the  | 
| 15 |  | policy required under this Section.
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| 16 |  |  (d) Associations first created after January 1, 2019 the  | 
| 17 |  | effective date of this Act, except for those identified in  | 
| 18 |  | subsection (b) of this Section, must establish and adopt the  | 
| 19 |  | policy required under this Section within 180 days following  | 
| 20 |  | creation of the association at the time of initial registration  | 
| 21 |  | as required by Section 65 of this Act.
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| 22 |  |  (e) A unit owner may not bring a request for assistance  | 
| 23 |  | under Section 40 of this Act for an association's lack of or  | 
| 24 |  | inadequacy of a written policy to resolve complaints, but may  | 
| 25 |  | notify the Department in writing of the association's lack of  | 
| 26 |  | or inadequacy of a written policy. An association that fails to  | 
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| 1 |  | comply with this Section is subject to subsection (g) of  | 
| 2 |  | Section 65 of this Act.
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| 3 |  | (Source: P.A. 98-1135, eff. 7-1-16.)
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| 4 |  |  (765 ILCS 615/40) | 
| 5 |  |  (This Section may contain text from a Public Act with a  | 
| 6 |  | delayed effective date)
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| 7 |  |  (Section scheduled to be repealed on July 1, 2021) | 
| 8 |  |  Sec. 40. Dispute resolution Requests for assistance.
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| 9 |  |  (a) Beginning on July 1, 2020, and subject to appropriation  | 
| 10 |  | 2019, unit owners meeting the requirements of this Section may  | 
| 11 |  | make a written request, as outlined in subsection (f) of this  | 
| 12 |  | Section, to the Ombudsperson for assistance in resolving a  | 
| 13 |  | dispute between a unit owner and an association that involves a  | 
| 14 |  | violation of the Condominium Property Act or the Common  | 
| 15 |  | Interest Community Association Property Act.
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| 16 |  |  (b) The Ombudsperson shall not accept requests for  | 
| 17 |  | resolutions of disputes with community association managers,  | 
| 18 |  | supervising community association managers, or community  | 
| 19 |  | association management firms, as defined in the Community  | 
| 20 |  | Association Manager Licensing and Disciplinary Act.
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| 21 |  |  (c) The Ombudsperson shall not accept requests for  | 
| 22 |  | resolutions of disputes for which there is a pending complaint  | 
| 23 |  | filed in any court or administrative tribunal in any  | 
| 24 |  | jurisdiction or for which arbitration or alternative dispute  | 
| 25 |  | resolution is scheduled to occur or has previously occurred.
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| 1 |  |  (d) The assistance described in subsection (a) of this  | 
| 2 |  | Section is available only to unit owners. In order for a unit  | 
| 3 |  | owner to receive the assistance from the Ombudsperson described  | 
| 4 |  | in subsection (a) of this Section, the unit owner must:
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| 5 |  |   (1) owe no outstanding assessments, fees, or funds to  | 
| 6 |  |  the association, unless the assessments, fees, or funds are  | 
| 7 |  |  central to the dispute;
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| 8 |  |   (2) allege a dispute that was initiated, or initially  | 
| 9 |  |  occurred, within the past 2 calendar years preceding of the  | 
| 10 |  |  date of the request;
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| 11 |  |   (3) have made a written complaint pursuant to the unit  | 
| 12 |  |  owner's association's complaint policy, as outlined in  | 
| 13 |  |  Section 35, which alleged alleges violations of the  | 
| 14 |  |  Condominium Property Act or the Common Interest Community  | 
| 15 |  |  Association Act;
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| 16 |  |   (4) have received a final and adverse decision from the  | 
| 17 |  |  association and attach a copy of the association's final  | 
| 18 |  |  adverse decision marked "final" to the request to the  | 
| 19 |  |  Ombudsperson; and
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| 20 |  |   (5) have filed the request within 30 days after the  | 
| 21 |  |  receipt of the association's final adverse decision.
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| 22 |  |  (e) A unit owner who has not received a response, marked  | 
| 23 |  | "final", to his or her complaint from the association within a  | 
| 24 |  | reasonable time may request assistance from the Ombudsperson  | 
| 25 |  | pursuant to subsection (a) of this Section if the unit owner  | 
| 26 |  | meets the requirements of items (1), (2), and (3) of subsection  | 
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| 1 |  | (d) of this Section. A unit owner may not request assistance  | 
| 2 |  | from the Ombudsperson until at least 90 days after the initial  | 
| 3 |  | written complaint was submitted to the association. The  | 
| 4 |  | Ombudsperson may decline a unit owner's request for assistance  | 
| 5 |  | on the basis that a reasonable time has not yet passed.
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| 6 |  |  (f) The request for assistance shall be in writing, on  | 
| 7 |  | forms provided electronically by the Office, and include the  | 
| 8 |  | following:
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| 9 |  |   (1) the name, address, and contact information of the  | 
| 10 |  |  unit owner;
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| 11 |  |   (2) the name, address, and contact information of the  | 
| 12 |  |  association;
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| 13 |  |   (3) the applicable association governing documents  | 
| 14 |  |  unless the absence of governing documents is central to the  | 
| 15 |  |  dispute;
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| 16 |  |   (4) the date of the final adverse decision by the  | 
| 17 |  |  association;
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| 18 |  |   (5) a copy of the association's written complaint  | 
| 19 |  |  policy required under Section 35 of this Act;
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| 20 |  |   (6) a copy of the unit owner's complaint to the  | 
| 21 |  |  association with a specific reference to the alleged  | 
| 22 |  |  violations of the Condominium Property Act or the Common  | 
| 23 |  |  Interest Community Association Act;
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| 24 |  |   (7) documentation verifying the unit owner's ownership  | 
| 25 |  |  of a unit, such as a copy of a recorded deed or other  | 
| 26 |  |  document conferring title; and
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| 1 |  |   (8) a copy of the association's adverse decision marked  | 
| 2 |  |  "final", if applicable.
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| 3 |  |  (g) On receipt of a unit owner's request for assistance  | 
| 4 |  | that the Department determines meets the requirements of this  | 
| 5 |  | Section, the Ombudsperson shall, within the limits of the  | 
| 6 |  | available resources, confer with the interested parties and  | 
| 7 |  | assist in efforts to resolve the dispute by mutual agreement of  | 
| 8 |  | the parties.
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| 9 |  |  (h) The Ombudsperson shall assist only opposing parties who  | 
| 10 |  | mutually agree to participate in dispute resolution.
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| 11 |  |  (i) A unit owner is limited to one request for assistance  | 
| 12 |  | per dispute. The meaning of dispute is to be broadly  | 
| 13 |  | interpreted by the Department.
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| 14 |  |  (j) The Department has the authority to determine whether  | 
| 15 |  | or not a final decision is adverse under paragraph (4) of  | 
| 16 |  | subsection (d) of this Section.
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| 17 |  |  (k) The Department shall, on or before July 1, 2020,  | 
| 18 |  | establish rules describing the time limit, method, and manner  | 
| 19 |  | for dispute resolution.
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| 20 |  |  (l) (Blank) A request under the Freedom of Information Act  | 
| 21 |  | for information does not constitute a request for assistance  | 
| 22 |  | under this Section.
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| 23 |  | (Source: P.A. 98-1135, eff. 7-1-16.)
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| 24 |  |  (765 ILCS 615/45) | 
| 25 |  |  (This Section may contain text from a Public Act with a  | 
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| 1 |  | delayed effective date)
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| 2 |  |  (Section scheduled to be repealed on July 1, 2021) | 
| 3 |  |  Sec. 45. Confidentiality.  | 
| 4 |  |  (a) All information collected by the Department in the  | 
| 5 |  | course of addressing a request for assistance or for any other  | 
| 6 |  | purpose pursuant to this Act Section 40 shall be maintained for  | 
| 7 |  | the confidential use of the Department and shall not be  | 
| 8 |  | disclosed. The Department shall not disclose the information to  | 
| 9 |  | anyone other than law enforcement officials or regulatory  | 
| 10 |  | agencies that have an appropriate regulatory interest as  | 
| 11 |  | determined by the Secretary. Information and documents  | 
| 12 |  | disclosed to a federal, State, county, or local law enforcement  | 
| 13 |  | agency shall not be disclosed by that agency for any purpose to  | 
| 14 |  | any other agency or person. | 
| 15 |  |  (b) A request for information made to the Department, or  | 
| 16 |  | the Ombudsperson, under this Act does not constitute a request  | 
| 17 |  | under the Freedom of Information Act. 
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| 18 |  | (Source: P.A. 98-1135, eff. 7-1-16.)
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| 19 |  |  (765 ILCS 615/50) | 
| 20 |  |  (This Section may contain text from a Public Act with a  | 
| 21 |  | delayed effective date)
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| 22 |  |  (Section scheduled to be repealed on July 1, 2021) | 
| 23 |  |  Sec. 50. Reports.
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| 24 |  |  (a) The Department shall submit an annual written report on  | 
| 25 |  | the activities of the Office to the General Assembly. The  | 
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| 1 |  | Department shall submit the first report no later than July 1,  | 
| 2 |  | 2018. Beginning in 2019, the Department shall submit the  | 
| 3 |  | report , no later than October 1 of each year, with the initial  | 
| 4 |  | report being due October 1, 2020. The report shall include all  | 
| 5 |  | of the following:
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| 6 |  |   (1) annual workload and performance data, including  | 
| 7 |  |  (i) the number of requests for information; (ii) training,  | 
| 8 |  |  education, or other information provided; (iii) assistance  | 
| 9 |  |  received, the manner in which education and training was  | 
| 10 |  |  conducted; requests were or were not resolved and (iv) the  | 
| 11 |  |  staff time required to provide the training, education, or  | 
| 12 |  |  other information resolve the requests. For each category  | 
| 13 |  |  of data, the report shall provide subtotals based on the  | 
| 14 |  |  type of question or dispute involved in the request; and
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| 15 |  |   (2) where relevant information is available, analysis  | 
| 16 |  |  of the most common and serious types of concerns disputes  | 
| 17 |  |  within condominiums and common interest communities, along  | 
| 18 |  |  with any recommendations for statutory reform to reduce the  | 
| 19 |  |  frequency or severity of those disputes.
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| 20 |  | (Source: P.A. 98-1135, eff. 7-1-16.)
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| 21 |  |  (765 ILCS 615/60) | 
| 22 |  |  (This Section may contain text from a Public Act with a  | 
| 23 |  | delayed effective date)
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| 24 |  |  (Section scheduled to be repealed on July 1, 2021) | 
| 25 |  |  Sec. 60. Rules. The Department may, from time to time,  | 
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| 1 |  | adopt such rules as are necessary for the administration and  | 
| 2 |  | enforcement of any provision of this Act. Any rule adopted  | 
| 3 |  | under this Act is subject to the rulemaking provisions of the  | 
| 4 |  | Illinois Administrative Procedure Act.
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| 5 |  | (Source: P.A. 98-1135, eff. 7-1-16.)
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| 6 |  |  (765 ILCS 615/70) | 
| 7 |  |  (This Section may contain text from a Public Act with a  | 
| 8 |  | delayed effective date)
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| 9 |  |  (Section scheduled to be repealed on July 1, 2021) | 
| 10 |  |  Sec. 70. Repeal. This Act is repealed on July 1, 2022 2021.
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| 11 |  | (Source: P.A. 98-1135, eff. 7-1-16.)
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| 12 |  |  (765 ILCS 615/999) | 
| 13 |  |  (This Section may contain text from a Public Act with a  | 
| 14 |  | delayed effective date)
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| 15 |  |  (Section scheduled to be repealed on July 1, 2021) | 
| 16 |  |  Sec. 999. Effective date. This Act takes effect January 1,  | 
| 17 |  | 2017 July 1, 2016.
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| 18 |  | (Source: P.A. 98-1135, eff. 7-1-16.)
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| 19 |  |  (765 ILCS 615/55 rep.) | 
| 20 |  |  Section 25. The Condominium and Common Interest Community  | 
| 21 |  | Ombudsperson Act is amended by repealing Section 55.
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| 22 |  |  Section 99. Effective date. This Act takes effect upon  | 
| 23 |  | becoming law. 
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